Applicable to our Merchandise Boutique
Packages are generally dispatched within 7 days after receipt of payment unless items are backorderd and are shipped via UPS or Postal Service with tracking and drop-off without signature. If you prefer delivery with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Backorder: Backorders may occure during holiday seasons.If items are Backordered there is usually a 14 – 21 Day delay for manufacturer shipment.All items will be indicated « Awaiting Stock » and will be shipped out once recieved.All are items come direct from the manufacturer.
Contact us for more backorder info if required.
1. General Information
All orders are subject to product availability. If an item is not in stock at the time you place your
order, we will notify you and refund you the total amount of your order, using the original method
2. Delivery Location
Items offered on our website are only available for delivery to addresses in [•]. [We also accept
orders from international customers who are shipping to addresses in [•] only.] Any
shipments outside of [•] are not available at this time.
3. Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are
estimates and commence from the date of shipping, rather than the date of order. Delivery times
are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within  business days of the date of your order. Business day mean Monday to Friday, except holidays.
Please note we do not ship on [Sundays].
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery,
and the items ordered. Products may also be delivered in separate shipments.
4. Delivery Instructions
Shipping costs are based on the weight of your order and the delivery method. To find out how
much your order will cost, simple add the items you would like to purchase to your cart, and
proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
Additional shipping charges may apply to remote areas or for large or heavy items. You will be
advised of any charges on the checkout page.
Sales tax is charged according to the province or territory to which the item is shipped.
6. Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at [•].
If you have any questions about the delivery and shipment or your order, please contact us at